Can I claim if I slipped on a grape in Aldi?
Yes. If the grape was crushed or dirty, it proves the store failed its inspection duty. You generally have 3 years to claim.
UK Personal Injury Solicitors · SRA Regulated
Slipped in a supermarket?We'll recover what you're owed.
A specialist UK firm acting on a no win, no fee basis against Tesco, Sainsbury's, Asda, Morrisons, Aldi, Lidl, Waitrose and M&S. Free assessment — no upfront cost, no obligation.
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No Win, No Fee
94%
Success rate
£8,200
Avg. settlement
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1 / 4Where did it happen?
We act against all major UK supermarkets.
By supermarket
Claims against every
major UK supermarket.
Each chain has distinctive accident patterns — pallet trips at Aldi, fresh-counter slips at Morrisons, café spillages at Sainsbury's. Pick yours for store-specific guidance and recent settlement examples.
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Expert Legal Guidance
Updated for 2026
Comprehensive Reference
Quick Answers
Common Supermarket Injury Claim Questions
Can I sue Tesco for falling on a wet floor?
Yes, if Tesco failed to clean the spill within a reasonable time or didn't display warning signs. Most claims settle without going to court.
How much compensation will I get for a supermarket fall?
Typically £1,500–£3,500 for minor injuries, £6,000–£38,000+ for fractures or back injuries. Each case is assessed individually.
Do I need a lawyer for a supermarket slip claim?
While not required, solicitors handle 95% of successful claims. No Win No Fee means there's no financial risk to getting expert help.
Section 1
What Is a Supermarket Slip or Trip Claim and How Does It Work?
A supermarket slip or trip claim is a legal action you can take when a store's negligence causes you to be injured. Under the Occupiers' Liability Act 1957, supermarkets must keep their premises reasonably safe. If they fail and you're hurt, you may be entitled to compensation on a No Win No Fee basis.
A supermarket slip or trip claim is a personal injury action made when a retailer fails in their "Duty of Care." Under the Occupiers' Liability Act 1957, businesses are legally required to take reasonable steps to ensure visitors are safe.
A claim arises when a breach of this duty causes a physical or psychological injury. Common examples include:
Liquid Hazards
Spilled milk, leaking freezers, or rainwater near entrances.
Structural Trips
Curled-up floor mats, loose 'stair nosing,' or cracked floor tiles.
Obstructions
Abandoned packing crates or 'shrink wrap' left in aisles by staff.
Produce Aisle Slips →
Grapes, berries, and leafy greens are among the most dangerous hazards. Learn why.
Section 2
When Is a Supermarket Legally Responsible for My Injury?
A supermarket is legally responsible when it knew about a hazard—or should have known—and failed to act. If the store had no proper inspection system, ignored a reported spill, or created the hazard itself, it has breached its duty of care and you likely have a valid claim.
A supermarket is not automatically responsible for every fall. To win a claim, you must prove negligence. The law focuses on whether the store had a "reasonable" system in place.
The store may be liable if:
They knew about a hazard but failed to fix it or cordon it off.
They did not have a regular 'sweep and log' system to check for spills.
The hazard was created by a staff member (e.g., mopping without a sign).
The hazard had been on the floor for a duration that exceeds their own safety policy.
What Evidence Do I Need for a Supermarket Injury Claim?
Success in a claim depends heavily on the evidence gathered at the scene. If you are able, follow these steps:
You need five key pieces of evidence: an accident book entry, photographs of the hazard, witness contact details, a formal CCTV preservation request, and medical records from your GP or A&E visit. Gathering these at the scene dramatically increases your chances of a successful claim.
Step 1
Report the Incident
Ensure the manager records the fall in the Accident Book. Check that the details are accurate before you leave.
Step 2
Capture the Hazard
Take photos of the floor, the spill, or the trip hazard. Include a wide shot to show the lack of warning signs.
Step 3
Identify Witnesses
Ask for the names and numbers of other shoppers. Staff members are often reluctant to provide statements later.
Step 4
CCTV Preservation
Formally request that the store saves the footage. Supermarkets often overwrite tapes within days.
Step 5
Seek Medical Attention
Even for minor pain, see a GP or A&E. Your medical records serve as the primary link between the accident and your injury.
Professional Legal Advice for Store Falls →
Tesco, ASDA, and other large chains have dedicated legal teams. Learn how to navigate their systems.
Visual Guide
The 5-Step Evidence Checklist for Supermarket Accident Claims
Save or print this checklist to use at the scene of an accident.
How Much Compensation Can I Get for a Supermarket Injury?
Compensation is divided into two categories: General Damages (pain, suffering, and loss of amenity) and Special Damages (out-of-pocket expenses).
Compensation for supermarket injuries typically ranges from £1,500 for minor soft tissue injuries to £38,000+ for severe fractures or spinal damage. On top of this, you can claim for lost wages, medical costs, and care expenses. Most claims are handled on a No Win No Fee basis.
Compensation Ranges (Judicial College Guidelines)
Injury Type
Typical Severity
Potential Payout Range
Minor Soft Tissue
Recovery within months
£1,500 – £3,500
Fractured Wrist/Arm
Simple fracture, full recovery
£6,000 – £12,000
Back/Spinal Injury
Moderate, ongoing pain
£12,000 – £38,000
Severe Injuries
Long-term impact, surgery required
£38,000+
Supermarket Injury Compensation Process →
Detailed payout estimates, the "Duration Factor," and why you shouldn't accept the first offer.
Key Information for Claimants
Everything you need to understand about supermarket accident claims in the UK.
Understanding Your Rights
Under the Occupiers' Liability Act 1957, supermarkets owe a duty of care to all visitors. This guide explains what this means for your situation.
Evidence Requirements
Learn about the documentation and evidence typically needed to support a supermarket injury claim, from incident reports to medical records.
The Claims Process
A step-by-step overview of how personal injury claims typically progress, from initial assessment through to resolution.
No Win No Fee Explained
Understand how Conditional Fee Agreements work and why most personal injury claims are handled on this basis.
Comprehensive legal information resource
Common Questions About Supermarket Injury Claims
Get answers to the most common questions about supermarket slip and trip claims.
Section 6
Start Your Claim Today
Navigating a claim against a major retailer like Tesco, ASDA, or Aldi can be daunting. Their insurance teams are trained to minimize payouts. Having an expert on your side ensures that "cleaning logs" are scrutinized and CCTV is recovered.
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Get Your Free Claim Assessment
- Free, no-obligation assessment
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- We scrutinize cleaning logs and recover CCTV
- Experience with Tesco, ASDA, Aldi & more
Legal Resources
Understanding Your Legal Rights: A Glossary
Key legal terms explained in plain English to help you understand your supermarket injury claim.
Official Legal Reference
For the full text of the Occupiers' Liability Act 1957, visit the official UK Government legislation website.
Read the Occupiers' Liability Act 1957