Waitrose accident claimsslip, trip & fall compensation
Quick answer
You may be able to claim if you were injured in a Waitrose store because of a hazard staff should have dealt with, such as a spillage. In England and Wales the claim is made against Waitrose Limited (John Lewis Partnership) under the Occupiers' Liability Act 1957, usually within three years. We act in England and Wales only.
Waitrose, part of the John Lewis Partnership, positions itself at the premium end of UK grocery. Its in-store cafés, wine cellars and patisserie counters present hazards more typical of hospitality venues.
Which supermarket was it?
Choose the nearest match. “Not sure” is fine.
The four most common Waitrose accident scenarios our solicitors see
Café and patisserie spillages
Hot drinks and pastries regularly travel across the shop floor.
Wine cellar steps
Multi-level layouts create trip hazards on internal stairs.
Polished floors near tills
Premium store finishes can be slippery when freshly cleaned.
After an accident in Waitrose: what helps
- Get medical help and keep the records. Treatment notes link your injury to the accident.
- Report it before you leave if you can. Ask for the accident book entry and a copy or reference number. No report does not end a claim, but a record helps.
- Photograph the hazard and the area. Include the floor, any warning signs, mats and your footwear, and note the time.
- Get witness details. Staff names and other shoppers can matter later.
- Ask for CCTV to be preserved. Request it from the store in writing and keep a copy.
Questions our Waitrose clients ask
Hurt in a Waitrose store?
Request a free claim assessment from Edward & Amaury Solicitors. We aim to contact you within one working day. No obligation.