Making a personal injury claim against a council: what you need to know

Edward & Amaury Solicitors | 25 May 2026 | 3 min read

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Frequently asked questions

Can I claim compensation against a council?

Yes, if the council was negligent — for example by failing to maintain a pavement, road or public building to a reasonable standard. You must show the defect caused your injury and that the council did not have an adequate inspection and repair system.

What defence do councils use?

Councils often rely on a statutory defence that they had a reasonable system of inspection and maintenance in place. Strong evidence — photos with measurements, witness details and prompt reporting — helps counter this.

How long do I have to claim against a council?

The standard three-year limit applies from the date of injury. Because councils depend on inspection records that change over time, reporting and gathering evidence quickly is important.

More guides

Slip and trip claims: your complete guide to getting compensation

Slip and fall compensation amounts: how much can you claim in the UK

What is no win no fee and how does it work for slip and trip claims

This article provides general guidance only and does not constitute legal advice on any specific case. Edward & Amaury Solicitors is regulated by the Solicitors Regulation Authority (SRA No. 800525).

Free Claim Check

Supermarket Accident Compensation — Know Your Rights UK. UK solicitors handling supermarket slip, trip and fall compensation claims on a No Win, No Fee basis. Free claim assessment for accidents at Tesco, Sainsbury's, Asda, Morrisons, Aldi, Lidl, Waitrose and M&S.

What Is a Supermarket Accident Claim?

A supermarket accident claim is a personal injury claim made when you are injured due to a hazard in a supermarket that the store should have prevented. Under the Occupiers' Liability Act 1957, supermarkets owe a duty of care to all visitors. If they breach this duty — through wet floors, spillages, falling stock, or inadequate maintenance — and you are injured as a result, you may be entitled to compensation.

What Evidence Do I Need for a Supermarket Injury Claim?

Key evidence includes: photographs of the hazard and scene, CCTV footage (request within 30 days), witness contact details, your accident report from the store, medical records documenting your injuries, and receipts for any financial losses. The stronger your evidence, the higher your chances of a successful claim.

How Much Compensation Can I Get?

Compensation depends on the severity of your injury. Minor soft tissue injuries typically receive £1,000–£3,500. Moderate injuries such as fractures range from £3,500–£12,000. Serious injuries including spinal damage or head trauma can result in £12,000–£150,000+. These figures follow the Judicial College Guidelines 2026.